Frequently Asked Questions

BLACKHAIR is a natural hair care brand founded in 2015 to provide effective and safe products for afro-textured hair. We formulate our products using African botanicals and time-tested ingredients to nourish, restore, and celebrate natural hair.

BLACKHAIR was founded by Hape Marite, a natural healthy hair enthusiast and trichologist-in-training, inspired by her personal journey of healing from hair loss caused by chemical relaxers. Today, she leads a team passionate about healthy hair, education, and African excellence.

Our products are specially formulated for afro-textured, coily, kinky, and curly hair types. However, anyone looking for deep hydration, nourishment, and scalp health can benefit from them.

Yes. Our formulations are made with natural, gentle ingredients and are suitable for children over 2 years old. Always do a patch test before full use.

No. BLACKHAIR products are free from sulphates, parabens, mineral oils, and synthetic fragrances. We prioritize clean beauty and scalp health.

Yes, our products are 100% cruelty-free. Most are vegan-friendly. Check individual labels for full ingredient details.

Start with our Hair Quiz (coming soon) or book a Hair Consultation at The BLACKHAIR Studio. You can also read our blog or reach out on WhatsApp for guidance.

Absolutely. Our products support hair during the transition phase and are gentle enough for relaxed or color-treated hair.

We recommend using the serum 3–4 times a week, especially on a clean scalp. For best results, massage in gently and do not rinse.

You can purchase directly from our website www.blackhair.co.ls, on Takealot, or in-store at various locations.

Yes. We ship to South Africa and other SADC countries. International shipping options will be added soon.

Lesotho orders take 1–3 business days. South Africa & SADC orders take 3–7 working days depending on location. Abroad orders take 14-30 days.

Yes. Visit The BLACKHAIR Studio in Lower Thamae, Maseru for professional hair care, treatments, styling, braiding, and consultations.

Book via WhatsApp, our website, or by calling +266 59520478. Walk-ins are welcome on announced days, but we recommend booking in advance.

Yes, we offer expert hair consultations to diagnose common scalp issues like dryness, dandruff, or thinning hair. Visit our studio or contact us online for a session.

Though rare, we recommend patch testing any new product. If you experience irritation, stop use immediately.

Yes, we support stylists, salons, and distributors. Reach out if you're interested in stocking BLACKHAIR or joining our training programs.